Description

This course introduces key principles and methods of Business Process Management (BPM) along the entire lifecycle of business processes: from identification to redesign, automation, monitoring and mining. The course emphasises the role of business process models as an instrument to understand and analyse business operations, and to drive the design of Information Technology solutions that support the execution of business processes. The course combines business and IT methods and is designed both for IT and business students.

The lectures will be given:


The course will start on Friday 9 October 2020

General Information

Lecture Dates and Times
- Tuesday 17:00-19:00
- Friday 14:00-17:00
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Main Topics
- Process Management in Organizations
- Process Identification
- Design of Business Processes
- Process Modeling with BPMN
- Qualitative and Quantitative Process Analysis
- Process Simulation
- Process Redesign
- Process Automation and Execution
- Process-Aware Information Systems
- Process Mining
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Learning Objectives
At the end of the course, the students:
- learn the main methods to carry out a real BPM project
- are able to model a process with the BPMN standard
- are able to implement and execute a process with an information system
- understand process mining algorithms and techniques
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Exam
The exam will consist of:
- One practical project to be held individually or in group of 2-3 students, or - in special cases - individually (more details below)
- An oral discussion consisting of questions and exercises related to the course topics

Both can be carried out during the exam dates
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Exam Dates
- 28/1/2021, 14:00-19:00, Room A4 @ DIAG
- 18/2/2021, 9:30-13:00, Room A4 @ DIAG
- 3/6/2021, 10:00-13:00, Room A4 @ DIAG
- 21/7/2021,10:00-13:00, Room A5 @ DIAG
- 13/9/2021, 10:00-13:00, Room A5 @ DIAG

Any student has the possibility to register her/his participation to the exam on Infostud starting from (around) one month before the exam date. The decision to organize the exam fully online or in a blended mode will be taken according to the evolution of the emergency in the next months.
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Projects
Students are strongly encouraged to propose their own idea for projects. Send an email to the teacher to ask for the assignment of a project (please, do not start performing a project before you have it assigned).

The project must cover the phases of process modeling/simulation/execution/mining.

Projects consist of concretely using the tools investigated during the course through one or more realistic examples/case studies.

A presentation of the project (possibly performed with slides) is required. The presentation should also include a working demo of the developed project.

Announcements

Announcements are not public for this course.
Staff Office Hours
NameOffice Hours
Andrea Marrella
When?
Where?