Piazza uses information we collect to analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track User Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.
When you register for a user account with the Service, you may provide us information about yourself, such as your name and email address. If you create a profile, certain member information, including without limitation your name, groups, school and any additional content that you submit on your profile will be displayed to other users at your school or in your groups to facilitate user interaction within our services.
We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). You can control receipt of certain Service-related messages on your Account/Email Settings page. We may also use your contact information to send you marketing email messages. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
You also provide us information in User Content you post to the Service. Your questions, answers, and other contributions on the Service, and metadata about them (such as when you posted them), are viewable through the Service, along with your name.
Other users may provide us with your name, email address, and other information when enrolling you in a class or other group on the Service. If you add a group or class, you may also provide us with course information, including instructor information, syllabus, homework and lecture notes. If you choose to enroll others in a class or group on the Service, we will ask you for that person's email address and send an email invitation. Piazza stores this information to send invitations, to register the invitee if your invitation is accepted, and to track the success of the invitation.
Any content you upload to your profile, along with any personal information or content that you voluntarily disclose online in a manner other users can view becomes publicly available, and can be collected and used by others. If you want to delete or disable your profile, please contact us at firstname.lastname@example.org.
Piazza Careers is a program where users can learn about and connect with companies to explore job opportunities. If you choose to opt-in to Piazza Careers, you consent to the release of information included in your user profile, which may include education records, to companies that participate in Piazza Careers and to other users who have opted into Piazza Careers. These users will have access to selected information in your user profile.
Participation in Piazza Careers is wholly optional and you may opt-out of the program at any time.
When you use the Service, we use persistent and session cookies (for information on cookies, please see below) and other tracking technologies to: (a) store your username and password; (b) analyze the usage of the Service; (c) customize the Service to your preferences; and (d) enhance your navigation through the site. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
We may also use other Internet technologies, log files, clear GIFs and other similar technologies, to deliver or communicate with cookies and track your use of the Service. We also may include clear GIFs in HTML-based emails sent to our users to determine whether the message has been opened. As we adopt additional technology, we may also gather additional information through other methods.
We use these automated technologies to collect and analyze certain types of information we consider to be non-personal information, including: (a) information related to the devices you use to access or interact with the Service, such as: IP addresses, , unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language; and (b) information related to the ways in which you interact with the Service, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Service, and other similar information. We may also capture other data, such as search criteria and results.
Piazza discloses a subset of this automatically collected information. Specifically, you consent to Piazza's disclosure of information related to the ways in which you interact with the Service, such as: landing pages, pages viewed and the order of those pages (including questions and answers viewed), the date and time you used the Service, and other similar information on the Service to other users, along with your name and profile.
Piazza uses some of this information to help instructors manage their classes and improve learning outcomes. For example, which questions and answers you view may help your instructors understand where the class is struggling to understand a concept. Similarly, knowing what times your classmates are using Piazza helps a professor measure engagement before a midterm. You consent to Piazza's disclosure of information related to the ways in which you interact with the Service.
A cookie is a small text file stored by a website in a user’s web browser that helps us in many ways to make your use of the Service more efficient and meaningful to you. Among other things, cookies avoid you having to log in every time you come back to our website. They also allow us to tailor the Service to better match your needs.
A session cookie is stored only in your computer’s working memory and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever.
A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies stay on your computer until either they expire or are overwritten with newer cookies, or you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.
While specific names of the cookies and similar technologies that we use may change from time to time as we improve and update our services, they generally fall into the below categories of use:
Authentication and security cookies. We use these cookies to enable you to remain logged into Piazza, and verify that it is you as you use Piazza. This helps keep your account safe and secure from unauthorized use, and helps combat spam and other abuse which violates our policies.
Analytics and research cookies. We use these cookies to better understand how people use Piazza. For example, how often particular features are used, or which content leads towards user activity.
Product features and setting cookies. We use these cookies to enable the functionality of some features within the Piazza product, in particular to personalize the experience towards you. We also use these cookies to store certain of your preferences and settings.
For additional information on how to block cookies, please refer to the privacy or security settings of your browser.
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Piazza may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Piazza's rights or property.
From time to time, we may run contests, advertisements, or other events or activities ("Events") on the Service together with a third party partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties' use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events.
Piazza uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your information. We cannot, however, ensure or warrant the security of any information you transmit to Piazza or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
In the event that personal information is compromised as a result of a breach of security, Piazza will promptly notify those persons whose personal information has been compromised, in accordance with applicable law.
You may decline to submit personally identifiable information through the Service, in which case Piazza may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by logging in to your account and going to your "Account/Email Settings" page. You can review and correct the information about you that Piazza keeps on file by contacting us directly at email@example.com.
Protecting the privacy of young children is especially important. Piazza does not knowingly collect or solicit personal information from anyone under the age of 13 (or under the age of 14 for anyone living in Spain or South Korea) or knowingly allow such persons to register with the Service. If we become aware that we have collected personal information from a child under age 13 without parental consent, we will remove that information.
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personally identifiable information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personally identifiable information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to firstname.lastname@example.org.